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Internet and HR Together Take-off Is there anyone in human resources who doesn’t want to:
Among the projections for the Internet are an expanded role for interviewing, screening and testing applicants. On Sunday, February 6, 2000, The New York Times ran an article on page one describing Internet interviews. Through an Internet application, new employee turnover rate fell almost 12%. Similarly, using new technology attracted candidates that might not otherwise have applied. Everyone can save valuable HR time by gathering job history, work habits and attitudes on-line. Internet-assisted assessments can match job skills and personalities with openings. Many firms are now allowing employees to preview benefit information, file for sick days and vacations on the Web. Even highly personal applications like pension advice, 401K decisions and selection of health insurance are being conducted online. Why the Internet? First, the Internet mitigates distance, giving remote sites a closer bond with headquarters. You may hire that sales rep in California without ever meeting him or her. Of course, this means you have to have confidence in your assessment tools. Second, the Internet eases administration: candidates may take any assessment without leaving their homes. Internet applications are available all hours of the day and night; no one needs to proctor the test. Third, the Internet is unbiased: the results are delivered without regard to gender, age or ethnic background. Internet Assessment Tools Through its strategic business partner, Profiles International, Fauecast brings to your attention the Profiles International products designed to enhance the human resource function. These products have specific applications: capability assessment (Profile), performance indicator (PPI) and development (Checkpoint 360). In team environments the PPI may be combined to give a fuller view of the team’s strengths and weaknesses (Profiles Team Analysis). In addition, there are tools for career mapping and assessing candidate attitudes (Step One Survey). There are two special applications for customer service and call center personnel. To read more about these assessment tools, click here. You can actually take the tests by selecting “Take an assessment” link, registering and submitting a credit card number. You may take any test and read the results electronically. If you prefer more personal contact, you can call Jeff Faue to discuss how these products can help you. Fauecast may provide a sample assessment for an employee, or a job profile survey (the benchmark of job performance). Discounts for volume users are also available through Fauecast. Many new uses will arise with the Internet. While the medium will not cure every ill, it does provide opportunities for all of us to do our jobs better. We hope you’ll try out Profiles through this site.
Will the cost of health care ever decrease? After several years of relative stability in health care premiums, the recent increases in rates have raised all of the old questions, again. Managed care has squeezed prices, and angered subscribers, both employees and employers. Serious proposals will further complicate administration of health insurance. So what can be done? Fauecast recommends selecting a vendor that will work closely with you. Below are ten questions and strategic points for creating a vendor relationship with a mutual gains strategy. Like many strategies, it begins with a view to out comes. Outcomes are important; measure them. To maintain course, monitor regularly, and audit periodically. Will this approach drive down the price of pharmaceuticals, high technological devices and innovations, or the cost of well trained, knowledgeable, experienced personnel? No. Will it make the unusual, catastrophic event disappear? No. Will it re-focus your firm’s view of health care insurance? Yes. Can you make gains by working together on an agenda with your health care insurance vendor? Yes. If you need help mounting this effort, please call us.
Ten Questions for Employers Seeking to Improve Relations with Health Care Vendors Planning to control health care costs and maintain high levels of employee satisfaction? Here are some questions and strategic points to ask your firm: Question
Strategic point
Impact of Caregiving Employees who work and care for an elderly relative make significant adjustments to their work lives. According to a National Alliance for Caregiving, National Center on Women and Aging at Brandeis University survey published in the 1-1-2000 issue of Time, the percent of care givers who:
To keep these
highly productive, experienced workers, all employers will need to offer
flexibility, e.g. shifting between full and part time, and a greater sense of
supporting a worker through life’s trials and tribulations.
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