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Widget Manufacturing Company
Barbara Gale
Quality Control Team
Team Leader
Sunday, July 25, 1999
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The ability of a team to work effectively
is greatly influenced by the compatibility of the team members. While any
team can adjust to accommodate compatibility issues, the fewer the
adjustments, the more efficiently the team will function. In managing a
team, the more data available to help understand the characteristics of
the Team Leader and the Team Members, the more focused the management of
that team.
TEAM LEADER: Barbara Gale
Quality Control Team
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TEAM MEMBERS |
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Barbara Gale - Team Leader |
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| 2. Judy Baker
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3. Kerry Calvert
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| 4. Ed Davis
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5. Darrell Dawson
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| 6. Bob Denton
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7. Bill Sampson
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| 8. Sharon Smith
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SECTION I
Team Balance Table Top
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12 FACTORS
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LOW
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MOD.LOW
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MODERATE
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MOD.HIGH
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HIGH
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Control
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•
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2, 3, 7, 8
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4, 5
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6
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Social
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•, 7
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2, 3, 4, 5, 8
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6
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Patience
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4, 5, 7
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3, 6, 8
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•, 2
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Precision
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4, 5, 6
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7, 8
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•, 2, 3
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Ambition
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•
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2, 3
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4, 5, 7
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6, 8
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Positive
Expectancy
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7
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2, 3, 8
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•, 4, 5, 6
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Composure
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4, 5, 6, 7, 8
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2, 3
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•
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Analytical
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6
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•, 4, 5, 7
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2, 3, 8
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Results
Orientation
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2, 3, 6
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•, 7
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4, 5, 8
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Emotions
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•, 2, 8
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3, 4, 5, 6
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7
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Team Player
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7
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2, 4, 5, 6, 8
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•, 3
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Quality
Orientation
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4, 5
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6
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•, 2, 3, 7, 8
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Note: A shaded area suggests a factor NOT well represented on this team.
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SECTION
II Top
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Overall
Team Balance
Team balance is important. When each of the twelve factors has at least one
team member who is strong in that factor, the team is well balanced.
Well Represented
CONTROL
SOCIAL
PATIENCE
PRECISION
AMBITION
POSITIVE EXPECTANCY
RESULTS ORIENTATION
EMOTIONS
TEAM PLAYER
NOT Well Represented
COMPOSURE
ANALYTICAL
QUALITY ORIENTATION
Not all twelve factors are well represented
on this team. When a factor is NOT well represented, the team leader
should constantly be aware of this and compensate for it.
Characteristics Missing from Your Team
COMPOSURE
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Sensitive to the established methods and procedures |
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Can be relied upon to handle details and perform with accuracy and precision |
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Typically listens to other team members |
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Seeks harmony in the workplace |
ANALYTICAL
| Takes pride in staying calm and in being analytical in high pressure situations |
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Relies on factual data and logic when making decisions |
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Has high standards for quality |
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Tends to be systematic in communications, using logic and data to persuade |
QUALITY ORIENTATION
| Can be critical of self and others |
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Tends to criticize other's performance |
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Shows a sense of commitment to quality and accuracy |
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Inclined to look for ways to improve the quality of the work being done |
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SECTION III Behavioral
Factors
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CONTROL
Control
is defined as the tendency to take charge, to be assertive, and/or to take
control of a situation.
Listed
below are the Team Leader and the members who scored moderately high to
high with regard to Control.
Characteristics
of the Team Leader
Barbara
Gale
This
is not a factor with characteristics particularly typical of you. For this
reason, input from the team members below can be particularly important in
this area.
Characteristics
of the Team Members
Bob
Denton
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May be overpowering to other
team members
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May be blunt and sarcastic
with others
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Decisive and self-assured with
a tendency to make quick decisions
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Usually responds to challenges
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Ed Davis and Darrell
Dawson
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May fear close supervision
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Makes decisions easily
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May lack tact and diplomacy
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Likes to initiate activity
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Considerations
for Leading the Team
Individuals
who score moderately high to high in this factor are generally
strong-willed people who can be demanding and firm when necessary. As you
work with the above listed team members, the following ideas should be
considered:
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Help them develop a greater
sensitivity toward people
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Ask specific questions
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Use direct answers to their
questions
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Be clear and firm in setting
limits |
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SOCIAL
Social
is defined as the tendency to be outgoing, people-oriented and
extroverted.
Listed
below are the Team Leader and the members who scored moderately high to
high with regard to Social
Characteristics
of the Team Leader
Barbara
Gale
This
is not a factor with characteristics particularly typical of you. For this
reason, input from the team members below can be particularly important in
this area
Characteristics
of the Team Members
Bob
Denton
| Moves toward people to enlist
their assistance with problem resolution
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| Likes to participate with
others and bounce ideas off of team members
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| Seeks social recognition
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| Enjoys motivating the group
and networking with contacts
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Judy
Baker, Kerry Calvert, Ed Davis, Darrell Dawson, and Sharon Smith
| Enjoys involving others in
work tasks
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| Likes to communicate in person
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| Comfortable in an informal
setting
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| Works well with team members
to maintain quality standards
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Considerations
for Leading the Team
Individuals
who score moderately high to high in this factor are generally
entertaining and make friends easily. As you work with the above listed
team members, the following ideas should be considered:
| Put details in writing
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| Be enthusiastic in your
communications
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| Give them freedom to speak
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| Show them how improving their
performance will gain them recognition from the team
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PATIENCE
Patience
is defined as the tendency to be patient, tolerant and understanding of
others
Listed
below are the Team Leader and the members who scored moderately high to
high with regard to Patience.
Characteristics
of the Team Leader
Barbara
Gale
| Most comfortable working with
traditional procedures
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| Tends to move forward with an
unhurried approach
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| Able to be empathic with the
team members
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| Enjoys working in a structured
situation and may be uncomfortable with team members who seem to work
without structure
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Characteristics
of the Team Members
Judy
Baker
| Empathetic with team members
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| Works well with structure
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| Generally prefers traditional
procedures
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| Generally performs with an
unhurried approach
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Considerations
for Leading the Team
Individuals
who score moderately high to high in this factor are generally cooperative
and good-natured. As you work with the above listed team members, the
following ideas should be considered:
| Use an informal and methodical
approach
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| Recognize consistent
performance
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| Offer continuing support
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| Ask specific questions about
how things will happen |
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PRECISION
Precision
is defined as the concern for accuracy, details, and exactness
Listed
below are the Team Leader and the members who scored moderately high to
high with regard to Precision.
Characteristics
of the Team Leader
Barbara
Gale
| Expects team members to handle
details and perform with accuracy and effectiveness
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| Takes the time to plan ahead
and organize the team's work
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| Effective at establishing
processes and procedures for the team
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| Generally an effective problem
solver.
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Characteristics
of the Team Members
Judy
Baker and Kerry Calvert
| Enjoys working with objective
facts
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| Can be relied upon to handle
details and perform with accuracy and effectiveness
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| Usually organizes work
efficiently
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| A very conscientious team
member
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Considerations
for Leading the Team
Individuals
who score moderately high to high in this factor are generally thorough
individuals who are patient with details. As you work with the above
listed team members, the following ideas should be considered:
| Let them have an occasion to
be an expert and express their knowledge
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| Provide adequate information
when discussing new ideas
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| Be specific and accurate
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| Be well prepared before
initiating communications with them
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AMBITION
Ambition
is defined as the tendency to be competitive, to have a desire to win, and
to be aggressive.
Listed
below are the Team Leader and the members who scored moderately high to
high with regard to Ambition.
Characteristics
of the Team Leader
Barbara
Gale
This
is not a factor with characteristics particularly typical of you. For this
reason, input from the team members below can be particularly important in
this area.
Characteristics
of the Team Members
Bob
Denton and Sharon Smith
| May experience frustration
when team members do not get much accomplished
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| Seeks prestige and authority
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| Tends to question the status
quo
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| Needs to develop a good
understanding of people
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Ed Davis, Darrell
Dawson, and Bill Sampson
| Enjoys working with objective
facts
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| Effective at establishing
processes and procedures for getting work done
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| Can be relied upon to handle
details and perform with accuracy and effectiveness
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| An effective problem solver
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Considerations
for Leading the Team
Individuals
who score moderately high to high in this factor are generally persistent
in pursuing personal goals. As you work with the above listed team
members, the following ideas should be considered:
| Be organized and have facts
when you initiate communications
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| Be brief and to the point
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| Match with others who weigh
pros and cons well
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| Help them to relax more and
pace themselves |
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POSITIVE
EXPECTANCY
Positive
Expectancy is defined as the tendency to have a positive attitude
regarding people and outcomes.
Listed
below are the Team Leader and the members who scored moderately high to
high with regard to Positive Expectancy.
Characteristics
of the Team Leader
Barbara
Gale
| Has a desire to be helpful to
the team members
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| Should establish positive
personal relationships with the team members
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| Generally optimistic
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Characteristics
of the Team Members
Ed
Davis, Darrell Dawson, and Bob Denton
| Should establish positive
relationships throughout the organization
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| Has a desire to help others on
the team
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| Can help reassure team members
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| Often optimistic
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Considerations
for Leading the Team
Individuals
who score moderately high to high in this factor are generally accepting
and encouraging of others. As you work with the above listed team members,
the following ideas should be considered:
| Provide concrete ideas rather
than dreams
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| Give them recognition
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| Provide support for their
intentions
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| Help them develop goals and
the action steps to reach them |
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COMPOSURE
Composure
is defined as the tendency to be easygoing and casual, to take things as
they come.
Listed
below are the Team Leader and the members who scored moderately high to
high with regard to Composure.
Characteristics
of the Team Leader
Barbara
Gale
| Tends to be cautious
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| Typically a good listener for
the team members
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| Comfortable with a low-key
approach
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| Generally flexible and
open-minded
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Characteristics
of the Team Members
This
characteristic is not well represented on this team. You, as Team Leader,
will need to be sure that this does not have an adverse impact on team
performance.
Considerations
for Leading the Team
There
were no team members who fell in the moderately high or high range for
this factor. This suggests that the team leader will need to be
particularly careful the team performance does not suffer as a result of
this missing factor.
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ANALYTICAL
Analytical
is defined as liking to identify and analyze problems.
Listed
below are the Team Leader and the members who scored moderately high to
high with regard to Analytical.
Characteristics
of the Team Leader
Barbara
Gale
This
is not a factor with characteristics particularly typical of you.
Characteristics
of the Team Members
This
characteristic is not well represented on this team. You, as Team Leader,
will need to be sure that this does not have an adverse impact on team
performance.
Considerations
for Leading the Team
This
is not a factor with characteristics particularly typical of you or any of
your team members. Please refer to Section II of this report to see what
characteristics may be missing from your team.
Because
these characteristics are not well represented on this team, the team
leader will need to be particularly careful the team performance does not
suffer as a result.
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RESULTS
ORIENTATION
Results
Orientation is defined as the concern for timely results and the tendency
to be quick to take action.
Listed
below are the Team Leader and the members who scored moderately high to
high with regard to Results Orientation.
Characteristics
of the Team Leader
Barbara
Gale
| Emphasizes getting the job
done
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| Enjoys accepting challenges
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| Focuses primarily on results
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| Tends to be less concerned
with how it is done than with getting it done
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Characteristics
of the Team Members
Ed
Davis, Darrell Dawson, and Sharon Smith
| Tends to get immediate results
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| May need to develop listening
skills
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| May appear impatient to others
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| May act as if the end does
justify the means
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Bill
Sampson
| Tends to accept challenges
easily
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| Focuses on results
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| Tends to be more
results-oriented than process-oriented
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| Enjoys getting it done
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Considerations
for Leading the Team
Individuals
who score moderately high to high in this factor generally accept
challenges easily. As you work with the above listed team members, the
following ideas should be considered:
| Present change in terms of its
positive impact on their goals
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| Help them see how being a part
of the team will help them get results
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| Give them challenging tasks to
complete
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| Be clear and to the point in
your communications
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EMOTIONS
Emotions
is defined as the tendency to show emotions, to share feelings.
Listed
below are the Team Leader and the members who scored moderately high to
high with regard to Emotions.
Characteristics
of the Team Leader
Barbara
Gale
This
is not a factor with characteristics particularly typical of you. For this
reason, input from the team members below can be particularly important in
this area
Characteristics
of the Team Members
Bill
Sampson
| Seeks freedom of expression
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| A good team player
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| Approaches problem solving
from a subjective, emotional approach
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| Comfortable using own
"gut feelings" in decision making process
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Considerations
for Leading the Team
Individuals
who score moderately high to high in this factor generally accept
challenges easily. As you work with the above listed team members, the
following ideas should be considered:
| Establish a democratic
relationship with them
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| Provide ideas for achieving
action
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| Be casual in your
communications
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| Allow them the chance to
verbalize their feelings
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TEAM PLAYER
Team
Player is defined as a preference to be a part of the team and to work
with others.
Listed
below are the Team Leader and the members who scored moderately high to
high with regard to Team Player.
Characteristics
of the Team Leader
Barbara
Gale
| Works best with members of a
cooperative and friendly team
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| Willing to share information
with others
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| Supports the exchange of ideas
between the members of the team
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| Enjoys working in a team
situation
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Characteristics
of the Team Members
Kerry
Calvert
| Willing to extend self to do
what is right
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| Comfortable being a team
member
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| Good listener
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| Contributes insightful ideas
and supports the exchange of ideas between team members
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Considerations
for Leading the Team
Individuals
who score moderately high to high in this factor are generally supportive
and considerate of others. As you work with the above listed team members,
the following ideas should be considered:
| Use sincere statements to help
build a relationship
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| Give them enough time to
decide on changes
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| Be appreciative of their
efforts
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| Provide frequent opportunities
for informal discussions
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QUALITY
ORIENTATION
Quality
Orientation is defined as a concern for standards and high quality work.
Listed
below are the Team Leader and the members who scored moderately high to
high with regard to Quality Orientation.
Characteristics
of the Team Leader
Barbara
Gale
This
is not a factor with characteristics particularly typical of you.
Characteristics
of the Team Members
This
characteristic is not well represented on this team. You, as Team Leader,
will need to be sure that this does not have an adverse impact on team
performance.
Considerations
for Leading the Team
This
is not a factor with characteristics particularly typical of you or any of
your team members. Please refer to Section II of this report to see what
characteristics may be missing from your team.
Because these characteristics are not well represented on this team, the
team leader will need to be particularly careful the team performance does
not suffer as a result.
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SECTION
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Team Leader Action Summary
CONTROL
Ed
Davis, Darrell Dawson, and Bob Denton scored
moderately high or high in this factor. Such individuals are generally
strong-willed people who can be demanding and firm when necessary. As you
work with them, the following ideas should be considered:
ACTION
STEPS
| Give them a target and let
them choose their own methods
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| Allow them to use their skills
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| Be clear and firm in setting
limits
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| Stick to business in your
communications
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SOCIAL
Judy
Baker, Kerry Calvert, Ed Davis, Darrell Dawson, Bob Denton, and Sharon
Smith scored moderately high or
high in this factor. Such individuals are generally entertaining and make
friends easily. As you work with them, the following ideas should be
considered:
ACTION
STEPS
| Give them freedom to speak
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| Praise their performance
publicly
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| Focus on people and action
steps
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| Don't appear too businesslike
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PATIENCE
Judy
Baker scored moderately high or
high in this factor. Such individuals are generally cooperative and
good-natured. As you work with them, the following ideas should be
considered:
ACTION
STEPS
| Use a structured,
low-pressured plan for developing their performance
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| Offer continuing support
|
| Use an informal and methodical
approach
|
| Recognize consistent
performance
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Top
of Page
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PRECISION
Judy
Baker and Kerry Calvert scored
moderately high or high in this factor. Such individuals are generally
thorough individuals who are patient with details. As you work with them,
the following ideas should be considered:
ACTION
STEPS
| Use clear and factual
statements to define the expected level of performance
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| Always follow through on what
you promise
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| Set a time limit for their
development of any new skill
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| Give them logical and precise
definitions of expectations
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AMBITION
Ed
Davis, Darrell Dawson, Bob Denton, Bill Sampson, and Sharon Smith
scored moderately high or high in this
factor. Such individuals are generally persistent in pursuing a personal
goal. As you work with them, the following ideas should be considered:
ACTION
STEPS
| Help them to relax more and
pace themselves
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| Help them to identify with the
team
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| Don't offer assurances without
discussing probabilities for success
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| Ask "what" questions
and not "how" questions
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POSITIVE EXPECTANCY
Ed
Davis, Darrell Dawson, and Bob Denton scored
moderately high or high in this factor. Such individuals are generally
accepting and encouraging of others. As you work with them, the following
ideas should be considered:
ACTION
STEPS
| Provide support for their
intentions
|
| Provide concrete ideas rather
than dreams
|
| Give them recognition
|
| Offer immediate incentives for
taking risks
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COMPOSURE
This
characteristic is not well represented on this team. You, as Team Leader,
will need to be sure that this does not have an adverse impact on team
performance.
ANALYTICAL
This
characteristic is not well represented on this team. You, as Team Leader,
will need to be sure that this does not have an adverse impact on team
performance.
RESULTS
ORIENTATION
Ed
Davis, Darrell Dawson, Bill Sampson, and Sharon Smith scored
moderately high or high in this factor. Such individuals generally accept
challenges easily. As you work with them, the following ideas should be
considered:
ACTION
STEPS
| Present change in terms of its
positive impact on their goals
|
| Provide them with the chance
to work on their own and win
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| Give them challenging tasks to
complete
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| Teach them listening skills
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EMOTIONS
Bill
Sampson scored moderately high or
high in this factor. Such individuals are often expressive to others with
how they feel. As you work with them, the following ideas should be
considered:
ACTION STEPS
| Establish a democratic
relationship with them
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| Provide ideas for achieving
action
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| Be casual in your
communications
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| Ask for their opinion
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TEAM
PLAYER
Kerry
Calvert scored moderately high or
high in this factor. Such individuals are generally supportive and
considerate of others. As you work with them, the following ideas should
be considered:
ACTION
STEPS
| Use sincere statements to help
build a relationship
|
| Provide frequent opportunities
for informal discussions
|
| Give them enough time to
decide on changes
|
| Be appreciative of their
efforts
|
QUALITY ORIENTATION
This
characteristic is not well represented on this team. You, as Team Leader,
will need to be sure that this does not have an adverse impact on team
performance.
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Take
an Assessment
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