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Widget Manufacturing Company

 

Barbara Gale

Quality Control Team

Team Leader

Sunday, July 25, 1999

 

Top of Page

 

The ability of a team to work effectively is greatly influenced by the compatibility of the team members. While any team can adjust to accommodate compatibility issues, the fewer the adjustments, the more efficiently the team will function. In managing a team, the more data available to help understand the characteristics of the Team Leader and the Team Members, the more focused the management of that team.

TEAM LEADER: Barbara Gale

Quality Control Team

 

TEAM MEMBERS

bullet Barbara Gale - Team Leader
2. Judy Baker 3. Kerry Calvert
4. Ed Davis 5. Darrell Dawson
6. Bob Denton 7. Bill Sampson
8. Sharon Smith

 

SECTION I    Team Balance Table    Top of Page

 

12 FACTORS

LOW

MOD.LOW

MODERATE

MOD.HIGH

HIGH

Control

 

2, 3, 7, 8

4, 5

6

Social

 

 

•, 7

2, 3, 4, 5, 8

6

Patience

 

4, 5, 7

3, 6, 8

•, 2

 

Precision

 

4, 5, 6

7, 8

•, 2, 3

 

Ambition

2, 3

 

4, 5, 7

6, 8

Positive Expectancy

 

7

2, 3, 8

•, 4, 5, 6

 

Composure

 

4, 5, 6, 7, 8

2, 3

 

Analytical

6

•, 4, 5, 7

2, 3, 8

 

 

Results Orientation

 

 

2, 3, 6

•, 7

4, 5, 8

Emotions

 

•, 2, 8

3, 4, 5, 6

7

 

Team Player

 

7

2, 4, 5, 6, 8

•, 3

 

Quality Orientation

4, 5

6

•, 2, 3, 7, 8

 

 

Note: A shaded area suggests a factor NOT well represented on this team.

      

SECTION II  Top of Page

Overall Team Balance

Team balance is important. When each of the twelve factors has at least one team member who is strong in that factor, the team is well balanced.

Well Represented

CONTROL

SOCIAL

PATIENCE

PRECISION

AMBITION

POSITIVE EXPECTANCY

RESULTS ORIENTATION

EMOTIONS

TEAM PLAYER

 

NOT Well Represented

COMPOSURE

ANALYTICAL

QUALITY ORIENTATION

 

Not all twelve factors are well represented on this team. When a factor is NOT well represented, the team leader should constantly be aware of this and compensate for it.

Characteristics Missing from Your Team

COMPOSURE

bullet

Sensitive to the established methods and procedures

bullet

Can be relied upon to handle details and perform with accuracy and precision

bullet

Typically listens to other team members

bullet

Seeks harmony in the workplace

ANALYTICAL

bulletTakes pride in staying calm and in being analytical in high pressure situations
bullet

Relies on factual data and logic when making decisions

bullet

Has high standards for quality

bullet

Tends to be systematic in communications, using logic and data to persuade

QUALITY ORIENTATION

bulletCan be critical of self and others
bullet

Tends to criticize other's performance

bullet

Shows a sense of commitment to quality and accuracy

bullet

Inclined to look for ways to improve the quality of the work being done

 

SECTION III   Behavioral Factors   Top of Page

CONTROL

Control is defined as the tendency to take charge, to be assertive, and/or to take control of a situation.

Listed below are the Team Leader and the members who scored moderately high to high with regard to Control.

Characteristics of the Team Leader

Barbara Gale

This is not a factor with characteristics particularly typical of you. For this reason, input from the team members below can be particularly important in this area.

Characteristics of the Team Members

Bob Denton

bullet

May be overpowering to other team members

bullet

May be blunt and sarcastic with others

bullet

Decisive and self-assured with a tendency to make quick decisions

bullet

Usually responds to challenges 

Ed Davis and Darrell Dawson

bullet

May fear close supervision

bullet

Makes decisions easily

bullet

May lack tact and diplomacy

bullet

Likes to initiate activity 

Considerations for Leading the Team

Individuals who score moderately high to high in this factor are generally strong-willed people who can be demanding and firm when necessary. As you work with the above listed team members, the following ideas should be considered:

bullet

Help them develop a greater sensitivity toward people

bullet

Ask specific questions

bullet

Use direct answers to their questions

bullet

Be clear and firm in setting limits

 

Top of Page

 SOCIAL

 Social is defined as the tendency to be outgoing, people-oriented and extroverted.

Listed below are the Team Leader and the members who scored moderately high to high with regard to Social

Characteristics of the Team Leader

Barbara Gale

This is not a factor with characteristics particularly typical of you. For this reason, input from the team members below can be particularly important in this area

Characteristics of the Team Members

Bob Denton

bulletMoves toward people to enlist their assistance with problem resolution
bulletLikes to participate with others and bounce ideas off of team members
bulletSeeks social recognition
bulletEnjoys motivating the group and networking with contacts

 Judy Baker, Kerry Calvert, Ed Davis, Darrell Dawson, and Sharon Smith

bulletEnjoys involving others in work tasks
bulletLikes to communicate in person
bulletComfortable in an informal setting
bulletWorks well with team members to maintain quality standards

 Considerations for Leading the Team

Individuals who score moderately high to high in this factor are generally entertaining and make friends easily. As you work with the above listed team members, the following ideas should be considered:

bulletPut details in writing
bulletBe enthusiastic in your communications
bulletGive them freedom to speak
bulletShow them how improving their performance will gain them recognition from the team

 

Top of Page

     PATIENCE

 Patience is defined as the tendency to be patient, tolerant and understanding of others

Listed below are the Team Leader and the members who scored moderately high to high with regard to Patience.

Characteristics of the Team Leader

Barbara Gale

bulletMost comfortable working with traditional procedures
bulletTends to move forward with an unhurried approach
bulletAble to be empathic with the team members
bulletEnjoys working in a structured situation and may be uncomfortable with team members who seem to work without structure 

Characteristics of the Team Members

Judy Baker

bulletEmpathetic with team members
bulletWorks well with structure
bulletGenerally prefers traditional procedures
bulletGenerally performs with an unhurried approach

 Considerations for Leading the Team

Individuals who score moderately high to high in this factor are generally cooperative and good-natured. As you work with the above listed team members, the following ideas should be considered:

bulletUse an informal and methodical approach
bulletRecognize consistent performance
bulletOffer continuing support
bulletAsk specific questions about how things will happen

 

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     PRECISION

 Precision is defined as the concern for accuracy, details, and exactness

Listed below are the Team Leader and the members who scored moderately high to high with regard to Precision.

Characteristics of the Team Leader

Barbara Gale

bulletExpects team members to handle details and perform with accuracy and effectiveness
bulletTakes the time to plan ahead and organize the team's work
bulletEffective at establishing processes and procedures for the team
bulletGenerally an effective problem solver.

Characteristics of the Team Members

Judy Baker and Kerry Calvert

bulletEnjoys working with objective facts
bulletCan be relied upon to handle details and perform with accuracy and effectiveness
bulletUsually organizes work efficiently
bulletA very conscientious team member 

Considerations for Leading the Team

Individuals who score moderately high to high in this factor are generally thorough individuals who are patient with details. As you work with the above listed team members, the following ideas should be considered:

bulletLet them have an occasion to be an expert and express their knowledge
bulletProvide adequate information when discussing new ideas
bulletBe specific and accurate
bulletBe well prepared before initiating communications with them

 

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     AMBITION     

 Ambition is defined as the tendency to be competitive, to have a desire to win, and to be aggressive.

Listed below are the Team Leader and the members who scored moderately high to high with regard to Ambition.

Characteristics of the Team Leader

Barbara Gale

This is not a factor with characteristics particularly typical of you. For this reason, input from the team members below can be particularly important in this area.

Characteristics of the Team Members

Bob Denton and Sharon Smith

bulletMay experience frustration when team members do not get much accomplished
bulletSeeks prestige and authority
bulletTends to question the status quo
bulletNeeds to develop a good understanding of people 

Ed Davis, Darrell Dawson, and Bill Sampson

bulletEnjoys working with objective facts
bulletEffective at establishing processes and procedures for getting work done
bulletCan be relied upon to handle details and perform with accuracy and effectiveness
bulletAn effective problem solver 

Considerations for Leading the Team

Individuals who score moderately high to high in this factor are generally persistent in pursuing personal goals. As you work with the above listed team members, the following ideas should be considered:

bulletBe organized and have facts when you initiate communications
bulletBe brief and to the point
bulletMatch with others who weigh pros and cons well
bulletHelp them to relax more and pace themselves

 

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     POSITIVE              EXPECTANCY       

Positive Expectancy is defined as the tendency to have a positive attitude regarding people and outcomes.

Listed below are the Team Leader and the members who scored moderately high to high with regard to Positive Expectancy.

Characteristics of the Team Leader

Barbara Gale

bulletHas a desire to be helpful to the team members
bulletShould establish positive personal relationships with the team members
bulletGenerally optimistic 

Characteristics of the Team Members 

Ed Davis, Darrell Dawson, and Bob Denton

bulletShould establish positive relationships throughout the organization
bulletHas a desire to help others on the team
bulletCan help reassure team members
bulletOften optimistic

 Considerations for Leading the Team

Individuals who score moderately high to high in this factor are generally accepting and encouraging of others. As you work with the above listed team members, the following ideas should be considered:

bulletProvide concrete ideas rather than dreams
bulletGive them recognition
bulletProvide support for their intentions
bulletHelp them develop goals and the action steps to reach them

 

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     COMPOSURE

Composure is defined as the tendency to be easygoing and casual, to take things as they come.

Listed below are the Team Leader and the members who scored moderately high to high with regard to Composure.

Characteristics of the Team Leader

Barbara Gale

bulletTends to be cautious
bulletTypically a good listener for the team members
bulletComfortable with a low-key approach
bulletGenerally flexible and open-minded 

Characteristics of the Team Members

This characteristic is not well represented on this team. You, as Team Leader, will need to be sure that this does not have an adverse impact on team performance.

Considerations for Leading the Team

There were no team members who fell in the moderately high or high range for this factor. This suggests that the team leader will need to be particularly careful the team performance does not suffer as a result of this missing factor.

 

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     ANALYTICAL

 Analytical is defined as liking to identify and analyze problems.

Listed below are the Team Leader and the members who scored moderately high to high with regard to Analytical.

Characteristics of the Team Leader

Barbara Gale

This is not a factor with characteristics particularly typical of you.

Characteristics of the Team Members

This characteristic is not well represented on this team. You, as Team Leader, will need to be sure that this does not have an adverse impact on team performance.

Considerations for Leading the Team

This is not a factor with characteristics particularly typical of you or any of your team members. Please refer to Section II of this report to see what characteristics may be missing from your team.

Because these characteristics are not well represented on this team, the team leader will need to be particularly careful the team performance does not suffer as a result.

 

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   RESULTS ORIENTATION

Results Orientation is defined as the concern for timely results and the tendency to be quick to take action.

Listed below are the Team Leader and the members who scored moderately high to high with regard to Results Orientation.

Characteristics of the Team Leader

Barbara Gale

bulletEmphasizes getting the job done
bulletEnjoys accepting challenges
bulletFocuses primarily on results